Set the toggle to On, and enter one email address to forward the messages to. Select the shared mailbox you want to edit, then select Email forwarding > Edit. You can forward the messages to any valid email address or distribution list. You do not need to assign a license to the shared mailbox in order to forward email that's sent to it. If you want to change the primary email address, your mailbox must have more than one email alias.įorward emails that are sent to a shared mailbox Select the shared mailbox you want to edit, and then select Edit next to Name, Email, Email aliases.Įnter a new name, or add another alias. In the admin center, go to the Groups > Shared mailboxes page.
Change the name or email alias of a shared mailbox, or change the primary email address
Later, you might want to change other settings, such as the mailbox name, members, or member permissions. After you have created a shared mailbox, you'll want to configure some settings for the mailbox users, such as email forwarding and automatic replies.
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